We ship all our products from Germany via Deutsche Post and DHL. We will provide you with a tracking number as soon as your order has been dispatched. We only ship to physical addresses (no PO Box deliveries).
Standard Shipping Costs
Germany (standard delivery, approx. 2-5 working days): €5
European Union (standard delivery, approx. 5-7 working days): €10
For deliveries outside the EU (Switzerland, non-EU Europe and the rest of the world), send us an email at firstname.lastname@example.org. Please be aware that your order might be subject to local custom charges and import taxes upon delivery, which will have to be paid by the customer.
Happy customers are our priority and we understand that a product might not meet your expectations in terms of look, feel or fit.
If you need to exchange your order or request a refund, please email us for instructions. Please return unworn, originally packaged products within 14 days of receipt.
Please note that return postage will be at your expense.
We thank you for sending your return via traceable (and insured) mail.